FAQ | Ceasing new contract openings for Helios2 guaranteed investment funds (GIF)

You won’t be able to offer new Helios2 contracts to your clients after 4 p.m. (ET) on March 31, 2026. All new contract applications received after 4 p.m. (ET) on March 31, 2026, will be declined.

Yes, you can keep opening new contracts until 4 p.m. (ET) on March 31, 2026. All new contract applications received after 4 p.m. (ET) on March 31, 2026, will be declined.

The Helios2 Contract is still a great investment. It offers excellent guarantees and performance, and it meets the needs of clients appropriately. Our decision to discontinue this product has nothing to do with its quality. We’re simply making a strategic choice to simplify our product lineup. As an advisor, you acted in your clients’ best interest based on the options that were available and relevant at the time of your recommendation. This change is an opportunity for you to start a conversation with your clients about how our offer is evolving—and help them find solutions that are just as solid and adapted to their goals.

Desjardins Insurance regularly reviews all its investment and insurance products.

• Various observations from conducting a complete assessment of the lineup of guaranteed investment funds have led to a decision to stop opening new contracts for Helios2 guaranteed investment funds, effective March 31, 2026, at 4 p.m. (ET).
• The Helios2 Contract is still a great investment. It offers excellent guarantees and performance, and it meets the needs of clients appropriately.
• The decision to discontinue this product has nothing to do with its quality. It’s simply a strategic choice to simplify the product lineup, as it includes a combination of other products that can meet the same needs and expectations just as well.

Yes, they can continue to make deposits according to the terms and conditions of their contract.

Yes. Any actions related to pre-authorized payments currently permitted under the contract will still be possible. Clients can continue to modify an existing payment, adjust the frequency or amount, add a new payment or temporarily hold a payment, depending on the terms of their contract.

Yes, fund changes will still be permitted, as long as they comply with the administrative rules currently in place and the terms and conditions set out in the contract.

Yes, it will still be possible to open a new contract. Spousal rollover will still be available when settling estates.

Yes. Current contract owners can change their guarantees according to the terms and conditions of their contract.

Yes, you’ll be able to open an RRIF or a LIF account, in accordance with the rules that apply to these products.

Yes, fund changes (switches) will still be allowed, if they follow the administrative rules currently in place and the terms and conditions of the contract.

The compensation for existing contracts will remain as set out in the original agreement.

Depending on your licences and the client’s investor profile, many other products in our offer may also meet their specific needs.

A combination of mutual funds and life and health insurance policies can replicate many of the benefits of segregated funds, such as capital growth, estate planning and life coverage.

If you have any questions or need support, contact the client relations centres at 1-877-647-5435.

The change will be implemented on March 31, 2026, at 4 p.m. (ET).

Be attentive, reassure clients that service will continue and follow the usual processes to address their concerns.