Services offered with all coverages
These services are offered with the Desjardins Insurance individual insurance coverages issued after June 18, 2018.
Health and well-being platform
A unique navigation platform designed in partnership with Novus Health specifically for those insured for life and health insurance with Desjardins Insurance. It contains reliable, validated health information and resources to help them navigate Canada’s public healthcare system and make informed decisions.
The platform also gathers all the assistance services available to your clients based on their insurance policies in-force.
Test the
health and well-being platform.
Phone assistance services
Telephone support is also available and may include the creation of a personalized information guide, depending on the specific needs and medical condition of the client.
Learn more about the
health and well-being platform.
Informative sheet on services offered to our clients
Additionnal services offered with specific coverages
Specialized assistance and day-to-day support
By Assistel
For clients who are insured under Health Priorities, LTC Advance and Life with CI Advance
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24/7 phone assistance services to answer any health-related questions about nutrition, immunizations, prescription drugs, childcare and more
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Psychological support, in person or by phone, to help them deal with any emotional, family, professional or physical problems that may result from a health problem
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Access to a health assistance team to coordinate services they may need during recovery
Guidance from world-renowned medical experts
| By Best Doctors® | By Advance Medical |
|---|
For clients who are insured under Health Priorities-
Confidential consultation service that collects medical records —free of charge and without hassle —for a thorough analysis
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In-depth report written by a medical expert chosen according to Their condition among 50,000 world-renowned specialists to confirm or modify the diagnosis and treatment plan
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Detailed information about recommended specialists and facilities in their province and further afield
Learn more in the
Best Doctors section.
Client sheet issued with all Health Priorities contracts This sheet summarizes the complimentary assistance services offered to your insured as well as the contact details to access these services
Best Doctors’ leafltet This leaflet briefly describes the services offered and how to access the service | For clients who are insured under SOLO or Critical Illness Advance-
Direct consultation with a doctor to get peace of mind and clarification whenever they need it
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Opinions from world-renowned specialists to confirm a diagnosis and determine an optimal treatment plan
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Access to experts chosen specifically to address concerns and information to help them make informed decisions
Here are the documents your client will receive from Advance Medical to confirm their eligibility and to give them the required information when it is needed: - Brochure explaining the services offered by Advance Medical.
- Advance Medical promotional post card briefly describes the services offered and indicates the phone number to use when needed
A promotional video from Advance Medical is also available: |
Travel assistance
By Assistel
For clients who are insured under SOLO Healthcare
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24/7 phone assistance services by a team that specializes in emergency care and travel assistance before and during a trip
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Support in case of a medical emergency while travelling outside the province or abroad
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Reliable information and tips before their departure to better plan a trip
