Assistance services

We care about the health and well-being of our clients. That's why we offer free support services* with their insurance. Insured persons and their loved ones can use them when times are good or when times are bad.

TInsured persons can access the various support services by calling 1-877-506-8392

* Desjardins Insurance is not contractually obligated to provide these services. They may be withdrawn at any time without prior notice.

*These services are offered for products currently available. For older generations of products, services may not be available or the service offer may differ.

 24/7 phone assistance

The insured person can call anytime to get answers from a nurse about any health-related questions like nutrition, immunizations, childcare, prescription drugs or the use of natural products.

This assistance service allows the insured person to:

  • Get explanations about a medical condition, an illness, or the side effects of a medication
  • Get information on how to cope with a disability or critical illness, like cancer, and understand your treatment options

Fact sheet on the services offered to all insured persons: Client sheet - Assistance services - Life insurance - 19197E