Assistance services

Desjardins Insurance is committed to their insured physical and emotional well-being. That’s why we offer them complimentary assistance services based on their insurance coverage. The insured and their loved ones can use them whether they’re healthy or going through a more difficult time.

They can access to all services with one phone number: 1-877-506-8392

Please note that eligibility for the assistance services offered with current products may vary for contracts issued prior to June 18, 2018.

Services offered with all coverages

 24/7 Phone assistance service

Desjardins Insurance Phone assistance service allows you to call anytime to get answers from a nurse about any health-related questions like nutrition, immunizations, childcare, prescription drugs or the use of natural products.

Just call to:

  • Get explanations about a medical condition, an illness, or the side effects of a medication
  • Get information on how to cope with a disability or critical illness, like cancer, and understand your treatment options

Informative sheet on services offered to our clients