Updated documents to help simplify procedures

New Business and Underwriting May 19, 2026

The new digital contract inspired us to update several other documents used to apply for insurance or update an existing contract. In an environment where speed and simplicity make all the difference, reducing the number of signatures required is becoming a real competitive advantage.

Faster contract delivery and fewer notices of modification

Two new forms

  • Change requests made before or during contract delivery
    If the policyowner wants to make a change to their insurance application (for example, change their coverage or adjust the insurance amount),1 use this form and send it to us along with the new illustration.

    Advantage: : Less re-dating and fewer signatures required on contract delivery.
    1 The requested changes must apply to a proposed insured who has already provided insurability statements.

  • Additional information to include in the insurance application
    If something was not included in the insurability statements, use this form to let us know. No signatures required. Fill out the form and send it to us.

    Advantage: The contract will be issued along with an Important notice. No signature required on contract delivery.

Signature required only when necessary

Complementary contract documents

We’ve created new documents or updated existing ones to make them easier to use:

  • Counter-offer
  • Notice of modification
  • Rider
  • Notice of premium payment
  • Important notice

What’s changing:

  • Some documents no longer require your signature.
  • During the transition period, the documents that require signatures may vary from one contract to the next. The new procedures will be phased in gradually.
 
The Pending Business Tool (PB tool): Your ally
PB tool shows what information and documents are required and how to track your insurance applications. Check it regularly!

Questions?