Business relationship requirements | Updating information

Just like you, Desjardins Insurance must meet the requirements of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. To comply with these regulations, we must:

• Verify the identity of new policyowners
• Keep their information up to date

Our procedure for updating information

In the coming weeks, some of your clients will receive a request by mail to fill out the required form:

	Policyowner is an individual	Personal Information Update
	Policyowner is a business	Identity Verification Supplementary Form Since this process requires a little more attention, your support is key.

For insurance policies, you will receive an email notification that the letter is available in Client Documents.

For investments contracts, you will receive a copy of the letter, which will also be available in Client Documents.

So, you can help your client with the process.

 

In addition to ensuring that regulatory requirements are met, the process allows us to:

• Get to know clients better
• Maintain the close relationship you have with each client

It could also be a business opportunity.

Thank you for your cooperation. We really appreciate your support!

Questions?

Contact your compliance advisor.